We want to enhance the experience of staying in the outdoor space and urge for more outdoor activities. It should be easy and comfortable to #TakeLifeOutside.
TEC OUT focuses on creating high quality products and makes functional and modular designs, in colorful durable materials for outdoor living. It should be easy and comfortable to move life outside – in all types of weather. So investing in a TEC OUT product, one can assume it is weatherproof, has a flexible use and is easy to build upon other products in the collection.
All TEC OUT’s products are designed and manufactured in Denmark.
As a strong team we combine professionalism, engagement and experience, especially within textiles and outdoor products. We want to combine aesthetics with cool facts and create multifunctional products for the modern everyday life, outdoor as well as indoor.
We strongly believe in sustainability and by choosing materials with the right specifications we make sure, that our products will be part of your life for years. We want to make it easy to #TakeLife Outside.
Denmark free delivery
Rest of the World 100 DKK (13 EUR)
2-3 weeks You have the right to cancel and return your purchase within 14 days from the date you receive the item(s).
14 days to cancel and return your purchase You have the right to cancel and return your purchase for 14 days.
You have 14 days after the day when
a) you have received your goods
b) when you have received all the goods you have ordered when the delivery is delivered in multiple packages.
You have to inform us that you would like to cancel and return your purchase within the 14 day period. You have to inform us by email. In your message you should clearly state that you would like to use your 14-day right to cancel and return. You can fill out the standard form that you can find at the bottom of this page. You can NOT cancel by refusing the goods without having clearly informed us about this in advance.
Returning orders You have to return your order to us without any unnecessary delay and no later than 14 days after you have notified us that you would like to cancel and return. You have to pay the cost associated with returning the order. During the return you are responsible for making sure the goods are safely packed. You have the responsibility for goods until they are returned.
Goods not covered by the 14 days right to cancel Gift certificate
Goods that are delivered personalized to the customer.
The state of the goods when you are returning You are only liable for any reduction in value that are caused by other handling than what would be considered necessary. This means that you can only try out the good like you would if you were at a physical store. If the goods are used other than the above described the goods are considered used this means that you would get part of what you paid or nothing back based on the resale value of the goods. To be able to get a full refund you are allowed to do like if you were in a physical store. You can try the goods but not actually use them.
Refund of your purchase If you are using your 14 day right to cancel and return we refund all that you have paid if there’s no reduction in value (this doesn’t cover extra cost because of a more expensive form of delivery than the standard delivery that we offer) without unnecessary delay and always within 14 days of you notifying us that you are returning. We issue the refund using the same payment method as used for the purchase.
We can withhold the payment until we have received the goods unless you have presented documentation that you have returned the goods.
What do I have to return? You have to include a copy of the order confirmation.
NOTE! We do not accept packages send as cash on delivery.
If there’s anything wrong with the goods: You have 2 year limited warranty. This means that you can get the goods repaired, replaced, money back or a reduction in price depending on the situation. To make use of the limited warranty it has to be a justified claim and the claim can’t be based on wrongful use of the goods or other harmful conduct.
How fast do I have to make a claim? You have to make a claim in reasonable time after you have discoverer something wrong with the goods. If you make a claim at least two months after discovering something wrong it will always be considered reasonable.
We refund reasonable shipping cost. If the claim is justified we will refund your (reasonable) shipping cost.
We need the following information when you send the good to us:
When you send a product please describe the problem in details.
Remember that the good always have to be send in reasonable packing and remember to get a receipt so we can refund your shipping cost.