Encoded combines the sleek lines of Danish design with the workmanship of skilled Bali artisans to create a furniture collection made of braided cow leather, recycled safety belts, and untreated teakwood. The designs are truly unique items with character and an urban look expressing authenticity and honesty.
Lone Husted, who founded the company Code & Shape became a partner in Encoded in 2016. Both Trine and Lone’s passion for Danish design, handcraft and authenticity turned out to be a perfect match and they have now merged all activities in Encoded and Code & Shape.
We are inspired by the raw and unique nature and focus on craftsmanship which results in designs with individuality and a long-lasting design with an edge.
Encoded is a Danish designed furniture and interior brand that embraces natural aesthetics.
We create a uniquely designed collection that is shaped and crafted by hand.
Shipping prices Denmark 5€ (free if order is above 70€)
Outside Europe 20€
EXCHANGES AND REFUNDS 1. Notify us by email within 30 days of receiving your order, that you want to return something. 2. Send your items and the original packaging back to us within 30 days from your notification. 3. Fill out the return form, and send it along with the items you want to return. 4. The return shipment cost must be paid by you, and is not covered by Code and Shape 5. You will receive your refund within 10 days after we receive the notification. However the refund will not be paid before we have received the items at our warehouse or we have received documentation proving the items have been shipped. 6. If the items are not received in their original packaging and in the same condition as you received it a deduction can be made in your refund similar to the decrease of the value of the items.
Our return address is:
Code and Shape
Bredkær Parkvej 32
You may change your mind within 30 days of receiving your items. You have to notify us before the 30 days if you want to return your order. Please Contact us on e-mail: firstname.lastname@example.org if you want to return a product.
After you have received the items you ordered, you may carefully examine and try the items with in the period of 30 days, but only in a manner as you would if you examined in a store at our offline resellers. Have the items been used in excess of what is normal in order to examine them, you will be held liable for the decrease in value of the items the use has caused.Where applicable we will give you a full refund of the purchase price, including the original shipping charges for the items that you return to us. The refund will be paid back to the credit card used to pay for the order within 14 days of receiving the notification. However the refund will not be paid before we have received the items at our warehouse or we have received documentation proving the items have been shipped.
DAMAGED OR FAULTY ITEMS
We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product or if a product is missing), please contact us at: email@example.com
If you send us an e-mail, please include as many details as possible including your order number as well as some pictures if there is something wrong with one of the products.
You are entitled to give notice of defects for a period of 24 months. If something is wrong with the product, your claim should be sent to us as soon as possible from the time that you notice the problem.
You can either have a new product sent, a discount or return the product for a refund. This will be decided from case to case. Accordingly, the provisions on defects in the Danish Sales Act apply.
If you send back damaged or faulty items please fill out the return form that came with your order. Send it along with the items you wish to return.
If your claim is valid we will of course cover your shipping expenses for returning the item to us. Please provide us with documentation for your expenses.