Free shipping to Denmark.
Rest of the world: DKK 50
Our Return Policy in short
Contact Mette Vogt before returning any items.
You can return the product within 30 days of delivery.
The product must be in new condition.
To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
Want to switch to another product? You can do that, just contact us.
If a package is unclaimed you might have to pay a handling fee.
Please contact By Vogt before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is
accurate and error free. At the complaint, the customer contacts byvogt and
gives information relevant and the reason for complaint.
You can return the product within 30 days of delivery. The product must be in
new condition. If the product is ruined or used the product shall not be refunded.
Make sure to include contact information with the return and if possible, please
provide us with a tracking number. By Vogt suggests you get a receipt and a
package ID for the return from the delivery service, as it makes it easier to follow
the return shipment if needed.
By Vogt will make a refund of eligible returns.
Returning A Package
If a returned item is shipped international, please clearly mark the package
'RETURNED GOODS', to avoid any Customs charges. By Vogt is NOT responsible
for any return Customs charges made. Any charges incurred are the responsibility
of the customer.
Want to switch to another size of the same product?
E-mail us, provide your customer information, and tell us you will send back the
product and the size you wish to receive in exchange.
Want to switch to another product?
Return the product you have received and send us an e-mail telling us which
product you want instead.
If the product is lost or you, upon receiving, notice that the item has been
damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, By Vogt
reserves the right to charge you a handling fee to cover return shipping and
freight companies' administrative costs.
Terms & Conditions in short By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at By Vogt, you warrant that you are at least 18 years old or have parents' permission to buy from us.
All personal information you provide us with or that we obtain will be handled by By Vogt as responsible for the personal information.
Events outside By Vogt's control shall be considered force majeure.
The price applicable is that set at the date on which you place your order.
Shipping costs and payment fees are recognized before confirming the purchase.
Card information is transmitted over secure SSL encryption and is not stored.
Please note that local charges may occur.
By Vogt reserves the right to amend any information without prior notice.
Information on redress: If you wish to complain about a product or service from us, please contact us: By Vogt, Bisddervej 35, 1 th, 2400